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845-294-RIDE(7433)

Returns and Exchanges 

 

Thanks for shopping with Orange County Snowboards.
If you are not entirely satisfied with you purchase, we’re here to help.
845 294-RIDE(7433)


In Store Purchase Return Policy: 

Products purchased in store are eligible for return or exchange within 30 days.  The product must be unused, and in its original packaging.  We must have proof of purchase in the form of a paper or email receipt, or by purchase history.  (A benefit of giving your name at checkout).

Please note that in-store purchases are refundable as store-credit only!  Our store credit cards never expire.    


Online Purchase Return Policy:

Any product purchased from ocsnowboards.com has a 30 day money back guarantee. To be eligible for returns, the item must be unused and in same condition as you received it, with the item in its' original packaging. 

You will be responsible for paying your own shipping costs for returning items.

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. 

You will be refunded to the same method of payment you used for the original purchase. 



Contact Us:

If you have any questions or concerns in regards to your order or returns, contact us at:
Phone: (845) 294-7433 or Facebook: OCSnowboards or Email: ron@ocsnowboards.com